Phone-first route • v1.1 Global Edition

Everything your stay needs. At your fingertips.

Use the next-action hub when you are between rooms, arrivals or handovers. Pick the operational moment, then open the full editable template when you are back at a desk.

Built in Tasmania. Designed for stays worldwide.

Check My Stay Risk — Free Choose a workflow

01Pick the moment

Choose the guest, room, team or control issue in front of you.

02Take the next action

Use the focused browser tool or the relevant guide.

03Record the outcome

Update your editable template or tracker so the next person can see it.

Choose the next action

Ten repeatable operating moments.

Use the Global Core as your starting point, then adapt the detail to your property, team and local requirements.

Guest messages

Arrival, departure, service and recovery wording.

Open browser tool

Check-in & arrival

Make access, timing and first-contact details visible.

Open templates

Property readiness

Release a room only when the critical checks are complete.

Open release tool

Cleaning & turnovers

Keep the reset sequence consistent between stays.

Open checklist

Maintenance

Log risk, owner, target date and verified closure.

Open operations system

Complaints & recovery

Respond clearly, own the next action and close the loop.

Open browser tool

Team handovers

Pass context between shifts without relying on memory.

Open handover tool

After hours

Clarify escalation routes and the safe next step.

Open operations system

Stock & supplies

See par levels, reorder points and supplier backups.

Open checklist

Operations tracker

Keep daily work, maintenance, stock and review in one place.

Open Complete system

Copy-ready language

Keep the useful words close.

These short lines are starting points. Personalise them before sending, and never include sensitive guest details in a shared or public device.

Handover

Next action: [owner] will [action] by [time]. Evidence / update: [note].

Arrival

Welcome. Your access details are: [arrival window] • [entry route] • [support contact].

Want the full editable system?

Start with the tool that fits today.

View Starter — A$79 View Complete — A$149One-time digital delivery through Payhip. Australian dollars at checkout.